Policies
Shop with confidence at The Pug
Find quick access to our shipping, returns, privacy, and terms information for every order placed through our online card shop.
Overview
What these policies cover
We keep our store policies clear so collectors and players know what to expect when ordering cards, sealed products, and accessories from The Pug.
Shipping
Review processing times, delivery expectations, packaging standards, and order tracking details before you buy.
Returns and privacy
Learn how return requests are handled and how customer information is collected, stored, and used across our store.
Policy pages at a glance
Use the dedicated pages below for full details: Shipping, Returns, Privacy Policy, and Terms. These pages explain order fulfillment, return eligibility, account and checkout data handling, and the rules that apply when shopping with The Pug.